Daily life, better organized.
The backpack that protects your essentials, day after day
A structured shell, an integrated padlock, and an organization designed for studies, work, and all your travels.
Tracked delivery
Preparation in 1 to 2 days, followed by tracked delivery. Estimated total time: 5 to 8 business days.
Secure payment
Transactions processed by secure payment solutions.
30-day returns
Returns possible within 30 days in accordance with our policy.
Simpler days, right from the start
Between school, studies, work, meals, and commuting, daily life can quickly become difficult to organize.
At CHEZ SERENA, we select reliable, practical, and durable essentials to support your daily life with simplicity.
The duo designed for studies and travel
Pair the anti-theft backpack with the foldable laptop stand to organize your travels and set up your workspace more easily.
Value of products purchased separately: €89.80
Student Pack: €76.90
Save €12.90
Des routines plus simples
pour les enfants
Des essentiels pratiques et ludiques pour accompagner l’école, les sorties, le coucher et les réveils du quotidien.
Stainless steel children's bento lunch box — 850 ml
Stainless steel children's bento lunch box — 850 ml
€32,90
Pickup currently not available
Frequently Asked Questions
What are the delivery times?
Order processing generally takes 1 to 2 business days. Once shipped, tracked delivery in France is estimated between 5 and 8 business days.
Are payments secure?
Yes. Payments are processed through secure and recognized solutions. Chez Serena does not store your banking information directly.
Can I return a product?
Yes. You may request a return up to 30 days after receipt, in accordance with the terms of our Return and Refund Policy.
How can I contact Chez Serena?
Email us at contact@chezserena.fr. Our customer service team generally responds within 24 to 48 business hours, Monday to Friday.
When will I receive my order?
As soon as your order is shipped, you will receive an email containing your tracking number and a link to track the delivery of your package.
You can also consult the "Order Tracking" page on our website. If you do not find the email, remember to check your spam folder.