Easily track the shipment of your Chez Serena order.
As soon as your order is shipped, you will receive a confirmation email containing your tracking number and a link to view its progress.
Tracking may take between 24 and 72 hours after shipment before the first information appears.
Does your order contain several products?
Some items may be shipped separately. You may therefore receive multiple packages, multiple tracking numbers, and deliveries on different dates.
Haven't received your tracking number?
Check your junk mail folder or contact us at:
contact@chezserena.fr
Please include your order number so that we can assist you more quickly.
Our customer service generally responds within 24 to 48 business hours, Monday to Friday.